12 Technology-Based Tips to Improve Your Business’s Customer Support
In what way is your business using technology to transform customer support? These answers…
14 Easy (and Affordable) Ways to Personalize Your Customer Experience
Personalization is an important aspect in business today but can be time-consuming.…
Salesforce Upgrade Its Customer Service Platform. Faster Setup Time.
Customer service - offering an amazing customer service experience is essential for…
4 Ways for Ecommerce Companies Can Scale Fast
Entry to ecommerce has become a lot easier today. Free and low-cost…
7 Reasons Why Your Ecommerce Business Needs Analytics
Ecommerce continues to grow globally. By 2020, eMarketer estimates that retail ecommerce…
4 Ways Technology Can Improve Your Business
If you’re wondering how technology can improve your business, take a look…
How to Become a Customer Retention Guru
When you lay your first brick in the market, your primary focus…
Social Bots: Should You Use Them for Customer Service?
Facebook Messenger enables you to have pre-programmed bots to answer and interact…
Microsoft Bookings – Enable Customers To Make and Amend Their Appointments Online
My dentist is amazing however, when I want to make or change…
Customer Referrals – Make It Easy For Customers To Submit Online Reviews
I recently rented a car from Enterprise Rent-A-Car. In their post-rental email…