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Editorial

The SmallBizTechnology Editorial Team produces content covering technology, software, and digital tools for small business owners. We cover product reviews, industry analysis, interviews, and practical guides aimed at growing businesses navigating technology adoption. Articles reflect our team's collective editorial process — research, drafting, fact-checking, editing, and review — rather than a single writer's work. SmallBizTechnology takes editorial responsibility for content under this byline. For more on how we work, see our editorial policy.
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522 Articles
Intelligent automation (IA) is a collection of technologies used to automate white-collar knowledge labor. Machine learning has arrived.
AIWellbeing & Balance

Intelligent Automation: It’s All About Your People

Intelligent automation (IA) is a collection of technologies used to automate white-collar…

Editorial Editorial
Lowered grid dependency. An end to outages. Solar batteries make the use of solar panels more efficient and easier to harness absorbed energy.
Mindset & MotivationTech & ToolsWellbeing & Balance

4 Benefits of Adding Solar Batteries to Your Solar Power System

Solar batteries make the use of solar panels more efficient and easy…

Editorial Editorial
A recession is on its way, and although it is unlikely to go on for the rest of your life, it is unavoidable. However, you can be prepared.
Money & FinanceWellbeing & Balance

Three Recession Risk-Mitigation Strategies

A recession is on its way, and although it is unlikely to…

Editorial Editorial
It's no secret that firms are still recovering and implementing retention tactics to retain top personnel after "The Great Resignation."
Human ResourcesTech & Tools

Retention of Employees Requires Technology

It's no secret that firms are still recovering and implementing retention tactics…

Editorial Editorial
Call tracking or monitoring may be a handy tool for small companies as it can boost performance and uncover possibilities for improvement.
Customer ServiceTech & Tools

What Is Call Tracking?

Call tracking or monitoring may be a handy tool for small companies…

Editorial Editorial
Corporations shifted their attention from uncertainty to agility, seeking to capitalize on business and tech trends amid shifting conditions.
Tech & ToolsWellbeing & Balance

4 Business and Tech Trends to Watch This Year

Corporations shifted their attention from uncertainty to agility, seeking to capitalize on…

Editorial Editorial
Business metrics such as NPS and CSAT may help you understand how satisfied your customers are. Have you ever heard of them? Time to dig in!
Customer Service

Why Do Your NPS and CSAT Matter? Because Your Clients Care

Business metrics such as NPS and CSAT may help you understand how…

Editorial Editorial
metaverse, retail on fire.
Marketing

The Retail Metaverse Is On Fire…and SMBs Will Benefit.

Many individuals, even retail specialists who have spent their careers in the…

Editorial Editorial
Saving for retirement is essential for the accumulation of wealth and financial equality. Fintech makes it simple for SMBs to offer 401(k).
Wellbeing & Balance

Fintech and SMBs Provide 401(k) Plans

Saving for retirement is essential for the accumulation of wealth and financial…

Editorial Editorial
Digital Transformation (DX) is probably one of the most shopworn and tiresome terms in the technology industry today. But what does it mean?
Tech Notes

Digital Transformation (DX) Is Over-Hyped

Digital Transformation (DX) is probably one of the most shopworn and tiresome…

Editorial Editorial
© 2026 SmallBizTechnology. A Brown Brothers Media company. All rights reserved.
© 2026 SmallBizTechnology.
A Brown Brothers Media company.
All rights reserved.
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