Becca Williams

Becca Williams is a writer, editor, and small business owner. She writes a column for Smallbiztechnology.com and many more major media outlets.
403 Articles

Small Business Technology Trends in the New Year

When the Covid-19 epidemic hit, most small businesses experienced chaos. What are

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Why Customer Service Requires Coaching — Not Just Training

Customer service has become a vital portion of the customer journey. As

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What’s New in Cybersecurity for the New Year?

We're all aware of the dangers posed by cybersecurity threats. Without exception,

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Are You Ready For Growth in the New Year?

So...what's needed for growth in the New Year? Bigger? Better? Badder? Bolder?

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4 Ways That Global Access to WiFi Affects Small Businesses

It’s hard to imagine a world that’s not connected to some degree

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5 Small Business Ideas for the New Year

All these new businesses around you may motivate you to start your

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Critical Strategic Tech for SMBs in the New Year

The most critical strategic technological developments for the New Year are here!

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More Business Tech Trends for the New Year

Huge internet demand and the move to smart homes and cities have

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Small Business Tech Tips for Growth

Is there anything worse than work "distractions?" But time is money when

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Small Business Post-Pandemic Adaptations

Small enterprises are vital to the economy. They employ half of the

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