I recently visited my local Honda dealer to get some preventive maintenance done on my vehicle. The service is excellent, including free WiFi, a snack bar and friendly staff in the service area and in the new car buying area.
However, one thing is missing – an app.
Why should my local Honda dealer have an app? I’ll tell you and maybe you can learn from them.
The buy here pay here near me Dealer has a repeat business – customers come to the dealer to get their cars fixed – on a regular basis. I recommended that they have an app which reminds customers to come in and get their cars checked – oil, tire rotations and etc.
This is one big reason I recommended that they have an app. One that reminds customers to come in and get their cars checked – oil, tire rotations and etc.The best feature of the app is that, they provide the service of collision repair at anywhere anytime. This app will further impress on customers that their local Honda dealer is there for them.
What about your business? Should you have an app?
I don’t think every business needs an app – but every business should evaluate if they need one for sure.
An app is a way to “reach out and touch” your customers, to serve them better and serve as a reminder of the services you can provide to them.
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