When HP first launched, HP Upline, I thought and still think it was a well designed service. I covered it here. In fact, my thinking was that this would launch HP into a new realm of hosted services for businesses.
My assumption of why they shut it down is that they did not get enough subscribers to make it profitable. HP (and you) are in business to make a profit, so if something does not sell it’s going to be shut down and/or executives will determine if it should be sold or better marketed.
HP made this announcement yesterday:
HP continually evaluates product lines and has decided to discontinue the HP Upline service on March 31, 2009.
HP will no longer be backing up your files to the HP Upline servers as of Feb 26, 2009 at 8 am Pacific time. HP will keep the file restore feature of the Upline service operational through March 31, 2009 Pacific time in order for you to download any files you have backed up to Upline.
If you have a paid subscription to HP Upline, you will be refunded the full amount of the fees you paid for the service. That refund will be credited to the credit card account or PayPal account that you used to subscribe to the Upline service. If you do not receive the refund prior to March 31, 2009, please contact our customer service team at https://www.upline.com/support/email.aspx.
HP looks forward to offering you additional technology products and services in the future.
Thank you.
HP Upline team
I’ve been using Carbonite for the past year now, entering my second year and love it. I’ve never had to use the service, but knowing that my conent is backed up is a good feeling. Another service you might want to consider for backing up your data is Backupmyinfo.com
Smallbiztechnology.com, published by