March 11, 2008
Business Etiquette from Anna Post
If you're a "nice guy" you might have never given thought to business etiquette. Check out Anna Posts’ Business Etiquette Tip Sheet:
- Webcams: Before hitting accept, think: “Would I go to a meeting like this?” Also, since video-calling is about building more personal relationships, give your full attention to the person you’re speaking with.
- Email: Remember, if you use a work address for personal e-mail, it’s not just your name on that email it’s your company’s, too.
- IM/Chat: Grammar rules still apply. Spell out words in full, and don’t forget to spell check!
- Internet Phone Calls: If not everyone is familiar with using programs such as Skype, ask if they need a little guidance in advance. Have a cheat sheet with some common questions ready to send to them.
- Speakerphone: Before you put someone on speakerphone, you should always ask their permission, and be sure to announce everyone who is in the room.
See her video of business etiquette here.
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