June 30, 2006

eCommerce is Driving Hosted Applications - NetSuite / Everest

NetSuite CEO Zach Nelson told me, in a soon to be posted audio interview, that many of his customers are etailers and coming to NetSuite as it provides a quick way to integrate their online operations and back-office systems.

This echoes with what ERP provider Everest recently announced - that Dunlap Supply has implemented Everest Advanced to establish a stronger online presence as well as to automate its accounting, sales, purchasing and customer relationship management (CRM) business functions.

"Even though e-commerce was the initial driver of our decision to implement a new business management software solution, we have found that Everest offers many other benefits that increase our overall productivity," says Steve Dunlap.

Based in Tomball, Texas, Dunlap Supply specializes in sales of vinyl products to lumberyards and other large-scale buyers in the building industry. When several customers requested the ability to purchase their supplies online, Dunlap Supply turned to Everest to establish its e-commerce capability. As a result of implementing Everest, Dunlap Supply was able to launch a professional-looking e-commerce website, decrease operational costs and repetitive order re-entry, all which has contributed to increased sales and efficiency.

Offline systems have their place, but the case for integrated hosted applications like NetSuite, Everest, SAP and others is that they provide a full suite of solutions which are already integrated. There's no need to have an army of coders and consultants create a custom solution for you.

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