March 1, 2006

How to improve security? Training, Training, Training

Although you tell your IT users over and over again about the dangers of clicking on links in an email, about file attachments and to not email their credit card numbers some users just don't get it. One of the best things to do is to continuously educate your customers about security issues. To help educate your customers security vendor WatchGuard has a set of security training courses - SecurityWise for its customers.

The new SecurityWise sessions are available at no extra charge as part of LiveSecurity, WatchGuard's subscription service for vulnerability alerts, software updates, expert security instruction, and individualized and self-help customer care.

LiveSecurity subscribers will have access to a new SecurityWise training module each calendar quarter. The first SecurityWise module, available now, focuses on how end users can handle e-mail safely. Additional modules, released throughout the year, will help solve security issues with road warriors and telecommuters, improve password use and help end users Web surf more safely, avoiding spyware.

I'm not sure if you can buy this service on it's own or if you can only buy it as part of LiveSecurity which comes bundled with every WatchGuard security appliance and server security product.

Each SecurityWise training module includes a PowerPoint presentation on a relevant security topic, video demonstrations of key concepts and extensive speaker's notes and handouts. The modules are designed for presenters of any level, and all components are in language that non-technical users can understand. SecurityWise also includes quantifiable course objectives so network administrators can measure how user awareness improves after taking the classes.

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