March 9, 2006

Best Buy Goes for Smaller Businesses

I guess large businesses are being left behind more and more. Best Buy is making a new push to reach small businesses and help them with their technology needs. Their recent purchase of Geek Squad has given them an army of guys (some girls) to handle business technology solutions.

Reuters writes Healy said Best Buy will use its so-called "Geek Squad agents" to sell technology to small businesses. Best Buy's 12,000 "Geek Squad" employees offer technology assistance, such as making house calls to help customers set up new computers.

Best Buy will hire roughly 600 new Geek Squad employees this year to focus on small business customers, and it will give the agents more training so they can address complicated small business needs.

This is a warning shot to local solution providers who in some cases Best Buy could hire, but for the most part, solution providers will be direct competitors to Geek Squad / Best Buy.

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