August 11, 2005

RapidFax vs eFax: RapidFax WINS!

Like me, many of you have relied on eFax as your email-to-fax and fax-to-email service. There's a new service "in town" - RapidFax which offers MORE for LE$$ then eFax.

In comparing RapidFax to eFax's Plus service:

Rapid Fax has no set-up fee - eFax does ($12.95)
Rapid Fax gives you 50 free incoming faxes - eFax gives 200 (with a catch)
Rapid Fax costs 5 cents for each addition fax - eFax is 15 cents per page
Rapid Fax costs 8 cents per page for sending a fax - eFax is 10 cents
Rapid Fax is 9.95/month vs eFax is $12.95/month

If you get a lot of faxes, a fax-to-email service is probably not good for you, but for only a few faxes per month, between eFax and RapidFax is cheaper. While the 200 incoming faxes per month sounds good eFax's policy reads:

THAT YOUR USE OF THE SERVICE IS SUBJECT TO J2 GLOBAL'S "FAIR USE" POLICY. YOU WILL BE IN VIOLATION OF THIS POLICY IF, WITHIN ANY THIRTY (30) DAY PERIOD, YOUR USAGE EXCEEDS MORE THAN THREE (3) TIMES THE AVERAGE LEVEL OF USAGE OF J2 GLOBAL'S eFAX PRO, eFAX PLUS AND jCONNECT PREMIER CUSTOMERS OVER THAT THIRTY (30) DAY PERIOD. (read the full policy here)

This means that if you start to "over use" your faxing eFax might cancel your service. I'd rather clearly know my limit for "free" faxes (50 pages) then wonder if I'm crossing the limit.

Here's information on RapidFax from their web site RapidFAX online faxing allows you too send and receive faxes from your email and offers a secure online web interface if you are traveling. RapidFAX gives you your very own internet fax number and has toll free numbers available at no extra charge! There is nothing to download and nothing to install, imagine no software and you can fax from your PC. You simply use your own email or a secure easy to use web interface.

It is a breeze to attach and send multiple documents to a fax machine. RapidFAX even supports multiple pc application formats, including Microsoft Word, Excel and PowerPoint, not to mention many other popular formats. And the best part is you can forward them to anyone else who needs them, you do not even need a proprietary viewer like many other services. Even importing address and fax numbers is easy with the "import address book" function.

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