Small Business Technology Tour - coming to a city near you! Register here!
Campaigner - email marketing for growing businesses.
August 10, 2005
"Live" Customer Service On Your Web Site. No Human? How?
Oddcast has raised the bar with its easy to use avators by embedding artificial intelligence with them. Oddcast's characters are great for greeting visitors to your web site, but they now can be used to answer questions.
With over 3,500 small business subscribers and 750 Artificial Intelligence Management Center (AIMC) subscribers, the new feature will bring artificial intelligence to the masses by providing site owners with a simple tool for creating and publishing intelligent avatars that have the ability to answer customer queries. The AIMC contains information on over 23,000 topics and can be customized to accommodate thousands more.
Although Rentacar.com is not using the AI feature, they are a great example of Oddcast's technology in action.
I've tried out Oddcast's avatars on smallbiztechnology.com and found it easy (and fun) to use, in addition to being a useful tool for getting attention and director a site visitor on the web site.
Subscribe to the Smallbiztechnology RSS feed.
Join our Facebook Page.
Get cell phone Tweets (updates) via Twitter.
Subscribe to our Youtube Channel.
Recent Posts
- Brent Leary (CRM Essentials) - Context, Not Content, Is King (Taste of Technology Series Video)
- Laura Thomas (Dell) - Social Media Lessons From Dell (Taste of Technology Series Video)
- Dan Zarrella (HubSpot) - Stop Forcing and Tricking People Into Buying From You! (Taste of Technology Series Video)
- Events, Conferences and Webinars this Fall
- Stop Scratching The Surface of Twitter. Learn, Go Deep & Boost Profits
- Your Employees Are More Mobile. Why Aren't You Giving Them Better Tools?
- PandaForm: Real Easy Forms Creation, Contacts and More
- Bad (Real Bad) Cell Phone Coverage? Get A Mini-Cell Tower (Walt Mossberg - WSJ)
- 6 Social Media Lessons from IBM's Social Media Guru: What, Who, How and more...
- Got A Branch Office? 5 Ways Your Employees Can Feel the Tech Love.
What is Smallbiztechnology.com?
Smallbiztechnology.com educates growing businesses in how to strategically use technology as a tool to grow their businesses. We do this through events and online content.
Post a comment