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July 15, 2005

Report: VOIP Phone Service Not That Good

A report reads that Voice Over the Internet Phone (VOIP) service sound quality is not all that good. From what I have heard from MANY people, however, it is VERY good. There are two sides to EVERY story.

The Associated Press writes Internet-based telephone services are still very inferior to traditional phone connections in reliability and sound quality, according to an extensive study that judged Vonage and AT&T CallVantage best among the top providers.

Keynote Systems Inc., known for measuring the performance of popular Web sites, also found that the reliability of Voice-over-Internet phone service is significantly affected by the provider of the high-speed Internet line used to dial a call.

Time Warner Cable and MCI Inc.'s UUNET business service scored highest on reliability. Keynote found little variance in audio clarity among the broadband providers Read the full article here

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