May 26, 2004
Software subscriptions more - packages less
Selling software as a service, in monthly subscriptions is going to happen more and more, while selling packaged software goes on the decline.
Cnet writes Renting somebody else's computing systems to run corporate software is increasingly popular, and Siebel Systems is adjusting to the new reality.
Siebel sells customer relationship management (CRM) software, which lets companies track details such as customer purchasing habits, salesperson performance or support-line wait times. Although Siebel leads the CRM market with its packaged software, it faces competition from companies such as Salesforce.com that host the software and just sell access to it. (full story)
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