April 27, 2004

All take, no give: why collaboration fails

ZD Net's Rafe Needleman writes Recently my team at work embarked on a big project, one that involved a lot of meetings, expansive ideas, and the creation of large strategic documents. In a previous column, I described my experience trying to capture some of the intelligence that emerged in the meetings we held. But we also tried to use technology (collaboration software) to get people to contribute to this project outside of the meetings.

I have seen a small number of collaboration systems succeed, too. But sadly, because I've witnessed more disappointment than satisfaction with these products, I have a better handle on the common failure points. (full story)

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