March 17, 2003
Yahoo News: Soldiers Rely on Help Desk, Techs When Gear Fails
My spin If you read this you get insight into how to solve your own problems. a) have a redundant system in place, so if something goes wrong with a particular technology - just swap it out. b) always monitor your technology
News Clip: NEW YORK (Reuters) - When radioman Colum Keating had equipment problems on his nuclear fast-attack submarine in the 1970s, he fixed them himself or suffered the consequences.(full story)
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