January 22, 2003
Microsoft Business Solutions Customer Relationship Management Launches In North America
My spin: See "my spin" about this on 21 January 2002 with Cnet's news on this
REDMOND, Wash., Jan. 21 /PRNewswire-FirstCall/ -- Microsoft(R) Business Solutions (Microsoft) today announced the North American availability of Microsoft Business Solutions Customer Relationship Management (Microsoft CRM). The new product supports and automates the CRM strategies of midmarket organizations, helping them build lasting and profitable relationships with their most important constituency: their customers. The solution enables businesses to take advantage of technology and related services that were previously reserved for large enterprises with big IT budgets.(full story)
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